Your Customer Service Probably Sucks

B2BThrive - Helping Your Business Grow!

Have you ever looked into the eyes of a raging client and found yourself imagining (for just a moment) your fingers around their throat? I mean, let’s just be real for a moment…you and I, fellow business owners…

Consistency. The Spouse to Success.

B2BThrive - Helping Your Business Grow!

“Consistency is powerful! Think about it. Consistency measures progress, improves or destroys your reputation and tells the world how to interact with you. This isn’t about perfection or being the best. It’s about being persistent in your actions. Period.”

Add to your marketing arsenal

B2BThrive - Helping Your Business Grow!

marketing template
Wait! You already got a business card printed from a template at Vista Print or something like that right? Wrong! Your business card should match the look and feel of your logo and the following two marketing pieces in your tool bag.

4 Common Email Mistakes  

B2BThrive - Helping Your Business Grow!

If you are in business it’s likely you have developed an e-mail list by which you hope to keep in contact with past, current and future customers. This is a great idea. However there are some common mistakes that you may be doing which prevent you from reaching your goals.

5 Reasons Why Brands Die

B2BThrive - Helping Your Business Grow!

If you are a marketing major, you may have a better grasp on exactly what a brand is and is not, but for the average Jane and Joe owning a business, brand is usually synonymous with logo or website.

The Importance of Professional Development

B2BThrive - Helping Your Business Grow!

You finished your degree, you started your business, you have a few certificates…you’ve done well for yourself. Why do you need to continue to self-educate? The world at large is ever changing. Best practices and standards are changing constantly. New laws, new ways to communicate, new technologies and new guides are shifting all the time. Keeping up with these changes are should be a top concern in your business, especially as a small or local business. Appearing to be incompetent can be detrimental to your credibility with your local customer base.

To Splurge or not to Splurge

B2BThrive - Helping Your Business Grow!

B2BThrive – Helping Your Business Grow!TweetWhile growing your small business you will inevitably encounter times when you must make a decision on whether to spend money or go the DIY route.  These can be tough decisions because every business owner wants to be fiscally responsible, earn a profit and grow their business…all while looking just […]

Are you doomed to be small forever?

B2BThrive - Helping Your Business Grow!

…They never get their business past operating through themselves. This means you aren’t growing, hiring, training or developing any one to run or care for your business in your absence.

Can You Hang Working From Home – The use of Virtual Space

B2BThrive - Helping Your Business Grow!

B2BThrive – Helping Your Business Grow!TweetI can personally attest to the difficulty of working from home.  I have 2 dogs…who bark and run through the house (while I’m on the phone with a client), I see dirty dishes in my sink – a pet peeve, and of course, whenever I’m feeling a bit tired, the […]

The Illusion of FREE Scheduling

B2BThrive - Helping Your Business Grow!

Who wouldn’t want to have complete control over the 24 hours of their day? Whether you’re a morning bird or a night owl, the idea of not having to report to someone to earn your living is a marvelous thought…and one that’s widely misconstrued.

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