Your Customer Service Probably Sucks
Have you ever looked into the eyes of a raging client and found yourself imagining (for just a moment) your fingers around their throat? I mean, let’s just be real for a moment…you and I, fellow business owners…
Have you ever looked into the eyes of a raging client and found yourself imagining (for just a moment) your fingers around their throat? I mean, let’s just be real for a moment…you and I, fellow business owners…
“Consistency is powerful! Think about it. Consistency measures progress, improves or destroys your reputation and tells the world how to interact with you. This isn’t about perfection or being the best. It’s about being persistent in your actions. Period.”
If you are a marketing major, you may have a better grasp on exactly what a brand is and is not, but for the average Jane and Joe owning a business, brand is usually synonymous with logo or website.
B2BThrive – Helping Your Business Grow!TweetWhile growing your small business you will inevitably encounter times when you must make a decision on whether to spend money or go the DIY route. These can be tough decisions because every business owner wants to be fiscally responsible, earn a profit and grow their business…all while looking just […]
…They never get their business past operating through themselves. This means you aren’t growing, hiring, training or developing any one to run or care for your business in your absence.
Who wouldn’t want to have complete control over the 24 hours of their day? Whether you’re a morning bird or a night owl, the idea of not having to report to someone to earn your living is a marvelous thought…and one that’s widely misconstrued.
B2BThrive – Helping Your Business Grow!TweetLet me start by saying that I hate sales people. I hate the thought that you only see me as a means to an end…as in, your paycheck. You can usually tell with a lot of sale people that they are not really concerned with finding the right solution for […]
B2BThrive – Helping Your Business Grow!TweetBusiness development is a key part of building your business. It can also be the toughest. Especially if you’re not a sales person, such as myself. I hate the feeling that I’m being “sold” on something and therefore, I hate the thought of “selling” you on my service. But to […]
B2BThrive – Helping Your Business Grow!Tweet Although most can agree that planning is important, they really don’t understand why. I often see things done one of two ways: The people who spend countless hours planning and never doing The people who don’t want to be like the first group, so they do without a plan […]
B2BThrive – Helping Your Business Grow!Tweet When you open your business, you should always focus 80% of your efforts on the activities that make you money – usually, that would be whatever your business specializes in. Some people when they are just starting out wear so many hats that they lose focus on what makes […]