Your Customer Service Probably Sucks
Have you ever looked into the eyes of a raging client and found yourself imagining (for just a moment) your fingers around their throat? I mean, let’s just be real for a moment…you and I, fellow business owners…
Have you ever looked into the eyes of a raging client and found yourself imagining (for just a moment) your fingers around their throat? I mean, let’s just be real for a moment…you and I, fellow business owners…
Whether you’re climbing the corporate ladder or building a business, even if you’re just working a 9-5, having an awesome and extensive network will always work to your benefit. Just to start, sources say that 65-80% of jobs come from a personal connection.
B2BThrive – Helping Your Business Grow!TweetI love the hustle and bustle of a New Year approaching. Some folks like to wind down and enjoy the holiday spirit filled with parties, food, drinks, shopping and of course, friends and family. For others like us, we know that we eat what we kill. The holiday’s are always […]
B2BThrive – Helping Your Business Grow!TweetThis month is all about getting ORGANIZED! As the year comes to a close we want to help you shift your focus on how to get ready for 2016. Stay connected for tips and tricks on how to organize your space, your productivity and your goals. We have several videos […]
If you are in business it’s likely you have developed an e-mail list by which you hope to keep in contact with past, current and future customers. This is a great idea. However there are some common mistakes that you may be doing which prevent you from reaching your goals.
If you are a marketing major, you may have a better grasp on exactly what a brand is and is not, but for the average Jane and Joe owning a business, brand is usually synonymous with logo or website.
…Do you have clear goals laid out or do you jump at any opportunity that sounds good?
You envision the life you want (your desired outcomes) and you make deliberate steps towards those. Learn from your actions and adjust.
You finished your degree, you started your business, you have a few certificates…you’ve done well for yourself. Why do you need to continue to self-educate? The world at large is ever changing. Best practices and standards are changing constantly. New laws, new ways to communicate, new technologies and new guides are shifting all the time. Keeping up with these changes are should be a top concern in your business, especially as a small or local business. Appearing to be incompetent can be detrimental to your credibility with your local customer base.
The purpose of CODE is to focus in on the importance of small business owners developing as business owners, leaders and overall professionals.