Your Customer Service Probably Sucks
Have you ever looked into the eyes of a raging client and found yourself imagining (for just a moment) your fingers around their throat? I mean, let’s just be real for a moment…you and I, fellow business owners…
Have you ever looked into the eyes of a raging client and found yourself imagining (for just a moment) your fingers around their throat? I mean, let’s just be real for a moment…you and I, fellow business owners…
“Consistency is powerful! Think about it. Consistency measures progress, improves or destroys your reputation and tells the world how to interact with you. This isn’t about perfection or being the best. It’s about being persistent in your actions. Period.”
B2BThrive – Helping Your Business Grow!TweetWhile growing your small business you will inevitably encounter times when you must make a decision on whether to spend money or go the DIY route. These can be tough decisions because every business owner wants to be fiscally responsible, earn a profit and grow their business…all while looking just […]
…They never get their business past operating through themselves. This means you aren’t growing, hiring, training or developing any one to run or care for your business in your absence.
B2BThrive – Helping Your Business Grow!TweetI can personally attest to the difficulty of working from home. I have 2 dogs…who bark and run through the house (while I’m on the phone with a client), I see dirty dishes in my sink – a pet peeve, and of course, whenever I’m feeling a bit tired, the […]
Don’t let Hollywood define this for you. YOU. Yes, I mean you. Take some time to close your eyes and visualize what a “successful” life really looks like to you.
How does this help you grow? Well, as a business owner, this cannot be you. <— This is a period. If this is you, you are not cut out for business ownership. Trials meet every business owner, and if you can’t navigate through the tough times, you are wasting your time and the time of others.
B2BThrive – Helping Your Business Grow!TweetI have to redo my productivity journal post since changing the name of this business. But this relates to questions I’ve been asked repeatedly, so I think not only is this post overdue, the video will be coming shortly. A productivity journal is a productivity management tool. Some know this […]
I get asked questions like “How do you do it?” “How do you make the time?” “Don’t you ever rest?”
The answer is no. No I don’t rest. I have no idea how I do it, and I don’t make the time…have you seen my ever growing to do list???
Every once in a while, you come across a project, an initiative, a cause worth stopping the regular flow of life to help bring to fruition. This was one of those times. I don’t regret one bit of it. But then, once the dust settles, you also realize you displace those around, namely your family. And so, my thoughts for today are getting back to the balance.