Your Customer Service Probably Sucks
Have you ever looked into the eyes of a raging client and found yourself imagining (for just a moment) your fingers around their throat? I mean, let’s just be real for a moment…you and I, fellow business owners…
Have you ever looked into the eyes of a raging client and found yourself imagining (for just a moment) your fingers around their throat? I mean, let’s just be real for a moment…you and I, fellow business owners…
“Consistency is powerful! Think about it. Consistency measures progress, improves or destroys your reputation and tells the world how to interact with you. This isn’t about perfection or being the best. It’s about being persistent in your actions. Period.”
marketing template
Wait! You already got a business card printed from a template at Vista Print or something like that right? Wrong! Your business card should match the look and feel of your logo and the following two marketing pieces in your tool bag.
Whether you’re climbing the corporate ladder or building a business, even if you’re just working a 9-5, having an awesome and extensive network will always work to your benefit. Just to start, sources say that 65-80% of jobs come from a personal connection.
B2BThrive – Helping Your Business Grow!TweetI love the hustle and bustle of a New Year approaching. Some folks like to wind down and enjoy the holiday spirit filled with parties, food, drinks, shopping and of course, friends and family. For others like us, we know that we eat what we kill. The holiday’s are always […]
If you are a marketing major, you may have a better grasp on exactly what a brand is and is not, but for the average Jane and Joe owning a business, brand is usually synonymous with logo or website.
You finished your degree, you started your business, you have a few certificates…you’ve done well for yourself. Why do you need to continue to self-educate? The world at large is ever changing. Best practices and standards are changing constantly. New laws, new ways to communicate, new technologies and new guides are shifting all the time. Keeping up with these changes are should be a top concern in your business, especially as a small or local business. Appearing to be incompetent can be detrimental to your credibility with your local customer base.
B2BThrive – Helping Your Business Grow!TweetWhile growing your small business you will inevitably encounter times when you must make a decision on whether to spend money or go the DIY route. These can be tough decisions because every business owner wants to be fiscally responsible, earn a profit and grow their business…all while looking just […]
…They never get their business past operating through themselves. This means you aren’t growing, hiring, training or developing any one to run or care for your business in your absence.
B2BThrive – Helping Your Business Grow!TweetI can personally attest to the difficulty of working from home. I have 2 dogs…who bark and run through the house (while I’m on the phone with a client), I see dirty dishes in my sink – a pet peeve, and of course, whenever I’m feeling a bit tired, the […]